IT solutions
for your business

Your new IT center. We support businesses through digital transformation — from infrastructure audits and cloud and automation projects to ongoing technical support.

20+Years of experience
11+Clients served
99.9%SLA availability
24/7Technical support
Services

IT support, from end to end

We bring passion and commitment to our clients’ digital transformation. We help optimise IT spending and improve business processes.

IT consulting & audits

Infrastructure and process analysis. Practical recommendations to optimise costs, with a roadmap for your technology.

Cybersecurity

Data protection, security audits and employee training. Practical protection against real threats.

24/7 technical support

Helpdesk, infrastructure monitoring and rapid incident response. You run your business. We take care of IT.

Technologies

Our technology stack

We choose tools for your actual needs, from proven cloud platforms and containerisation to monitoring, security and infrastructure support.

Public cloud

Cloud platforms

AWS Azure GCP
Productivity

Microsoft 365

Deployment, migration, identity management and user training.

Containerisation

Docker & Kubernetes

Docker Kubernetes
Monitoring & observability

Prometheus · Grafana · Zabbix

Prometheus Grafana Zabbix
Search

ElasticSearch

Deployment, clusters, and indexing for logs and documents.

Artificial intelligence

AI & automation

Applying AI models to customer service, data analysis and IT process automation.

Infrastructure

Hardware & software selection and maintenance

Capacity planning, environment audits, server and network equipment selection, licence management and comprehensive IT maintenance, from individual workstations to hybrid environments.

How we work

A clear process in four steps

No surprises or hidden costs. At every stage, you know what is happening and what we are delivering.

1

Consultation

A free 30–60 minute conversation about your needs, current infrastructure and business goals.

2

Audit & proposal

A detailed review of your IT and a clear proposal covering the scope of work, timeline and budget.

3

Implementation

Delivery in agreed stages, with regular progress reports and quality checks throughout.

4

Support & improvement

Continuous monitoring, a 24/7 helpdesk and proactive recommendations for further improvements.

Inside NewCenter

Work that delivers results

We audit, implement and monitor. Every engagement is focused on results: faster response times, lower IT costs or greater peace of mind for your leadership team.

About us

Technology is what we do every day

New technologies, digitalisation, cloud computing and automation make running a business easier and open up new possibilities. They bring opportunities, but also risks.

We help our clients make informed technology decisions. For us, technology is a tool that should serve a clear business goal.

  • ✓No-obligation audits and advice
  • ✓An individual approach to every client
  • ✓Clear terms of service and SLAs
  • ✓A team of certified IT specialists
Let’s talk about your project
Frequently asked questions

Straight answers. Clear expectations.

Can’t find your answer? Get in touch. We respond within 24 hours.

What happens in the first meeting, and is it free?

The first consultation is free, with no obligation. It usually takes 30–60 minutes and can be held online or at your office. Afterwards, we provide a brief summary with recommended next steps.

Do you work with public or private clouds?

We support both. We most often recommend a hybrid approach: critical systems in a private cloud, with the rest in a public cloud such as Azure, AWS or Google Cloud. The choice depends on your security requirements and budget.

How long does a typical cloud migration take?

A small environment (up to 5 servers) typically takes 2–4 weeks. A medium environment (5–20 servers) takes 1–3 months. Larger environments are migrated in stages over 3–6 months. We agree the exact timeline after the audit.

Do you offer service level agreements?

Yes. Our technical support includes SLAs with guaranteed response times, starting from 15 minutes for critical incidents, and resolution times. Our standard availability commitment is 99.9%.

What if we already have an IT team?

We complement your team. We can extend it with specialists in specific technologies or take responsibility for all IT operations through managed services.

What happens after implementation?

After delivery, we move into ongoing support: regular monitoring, monthly reports, scheduled quarterly reviews and proactive recommendations. Your new system continues to receive the care it needs.

Contact

Let’s talk about what you need

A free, no-obligation consultation. We will reply within 24 hours.

Contact details

  • Helpdesk
    Call center phone number available only for the customers with SLA
    Available to clients with an SLA agreement.
  • Address
    ul. Zwirki 1C/4D
    90-448 Lodz
    Poland
  • Office hours
    Mon-Fri 08:00-17:00 CET
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